Security

At Goldenwest Credit Union, the security of your online information is important to us.

You can rest assured that nobody outside of Goldenwest Credit Union has access to your account information.

Signing on to view your account information from the Goldenwest Credit Union Home Page is safe. The moment you click the "Sign In" button, your account number and password are encrypted using Secure Sockets Layer (SSL) technology, keeping your account information secure.

Goldenwest Respects Your Privacy

Goldenwest Credit Union will never reach out to you to request personal or account information over the phone or by email. This type of sensitive information includes: Account Number, PIN, Social Security Number, Online Banking Credentials, Security Codes, or Card Numbers. If you have received a suspicious call in order to verify information of this nature, please contact us right away at 1-800-293-4550.

Security Notices

False Emails

Reported 12/22/2016

Goldenwest Credit Union has been advised of false emails in circulation which claim to be sent from various merchants and service providers. Many false emails attempt to catch the recipient’s attention during the holiday season by claiming that there is a problem with an order for merchandise or services.

How to Protect Yourself

Members are encouraged to be cautious when reviewing emails and other electronic communications. Never click a link in a message that was not expected. Before providing any personal information in response to an email or other message, contact the merchant or service provider directly to confirm the origin of the message.

Goldenwest Members can further protect themselves from Identity Theft by enrolling in the Fraud Defender Service. For details, click here.

How to Report Suspicious Activity

If you have received a suspicious e-mail or other fraudulent correspondence regarding Goldenwest Credit Union, please forward it to fraud@gwcu.org.

Previous security notices:

Holiday Fraud Prevention Tips

Reported 11/25/2016

Classified Ad Fraud

Reported 7/22/2016

Suspicious Phone Call

Reported 4/5/2016

Skimming Devices at ATMs

Reported 12/10/2015

How to Report Suspicious Activity

If you have received a suspicious e-mail or other fraudulent correspondence regarding Goldenwest Credit Union, please forward it to phishing@gwcu.org.

If you notice suspicious or fraudulent activity on your account, please contact our Fraud department at fraud@gwcu.org or by phone at 1-800-293-4550

Fraud Prevention

For more information on how to protect yourself from fraud, check out our Fraud Prevention tips here.