Before using the Goldenwest Online Branch or Mobile App, you must first register. This process will take about five minutes. To help the process go smoothly, there are a few things you should know before you register.
The primary member is the person who should register the account. The primary member is the first person listed on the account and whose name appears on the statement. This member will need to provide personal information such as account number, the last four digits of their social security number, and birthdate.
If you are registering an account for a business, you will need to provide the last four digits of your business' tax identification number, and the zip code of your place of business.
It is crucial that we have your current contact information on file before you begin registering.
As part of the registration process, you will be required to enter a six-digit passcode. We will send this passcode to the email address or phone number on file for the account you are registering. You may choose to have the passcode sent to you via text, via email, or via automated phone call.
If you do not have a current phone number or email address on file at Goldenwest, contact the member contact center at 1-800-283-4550 or visit any branch and a Goldenwest representative will be happy to assist you.
You will need to choose a username for the account. Your username must meet the following criteria:
You will need to choose a password for the account. Your password must meet the following criteria:
You will be asked to select questions and provide answers as a security measure to help prevent would-be identity thieves from accessing your account.
You will be asked to choose a security phrase and select an image as proof that you are within Goldenwest’s Online Branch system.
After you have successfully registered your account, you should not use your account number to sign in. You should sign in with the username you selected when you registered.