Register for Access to the Online Branch and Mobile App
Before You Register
Before using the Goldenwest Online Branch or Mobile App, you must first register. This process will take about five minutes. To help the process go smoothly, there are a few things you should know before you register.
The primary member is the person who should register the account. The primary member is the first person listed on the account and whose name appears on the statement. This member will need to provide personal information such as account number, the last four digits of their social security number, and birthdate.
If you are registering an account for a business, you will need to provide the last four digits of your business' tax identification number, and the zip code of your place of business.
It is crucial that we have your current contact information on file before you begin registering.
As part of the registration process, you will be required to enter a six-digit passcode. We will send this passcode to the email address or phone number on file for the account you are registering. You may choose to have the passcode sent to you via text, via email, or via automated phone call.
If you do not have a current phone number or email address on file at Goldenwest, visit any branch and a Goldenwest representative will be happy to assist you.
You will need to choose a username for the account. Your username must meet the following criteria:
- Not be the same as your account number or password
- Between 6 and 20 characters long
- Start with a letter
- Contain only letters, numbers
- No spaces or special characters
- NOT case sensitive
You will need to choose a password for the account. Your password must meet the following criteria:
- Not be the same as your account number or username
- Between 8 and 20 characters long
- Must contain at least one number
- Contain only letters, numbers and these special characters !@#$%^&?*+=
- Is case sensitive
You will be asked to select questions and provide answers as a security measure to help prevent would-be identity thieves from accessing your account.
Security Phrase and Image
You will be asked to choose a security phrase and select an image as proof that you are within Goldenwest’s Online Branch system.
Use Your Username to Sign In
After you have successfully registered your account, you should not use your account number to sign in. You should sign in with the username you selected when you registered.