Security

At Goldenwest Credit Union, the security of your online information is important to us.

You can rest assured that nobody outside of Goldenwest Credit Union has access to your account information.

Signing on to view your account information from the Goldenwest Credit Union Home Page is safe. The moment you click the "Sign In" button, your account number and password are encrypted using Secure Sockets Layer (SSL) technology, keeping your account information secure.

Goldenwest Respects Your Privacy

Goldenwest Credit Union will never reach out to you to request personal or account information over the phone or by email. This type of sensitive information includes: Account Number, PIN, Social Security Number, Online Banking Credentials, Security Codes, or Card Numbers. If you have received a suspicious call in order to verify information of this nature, please contact us right away at 1-800-293-4550.

Security Notices

Scam Calls, Texts, and Phishing Emails

Reported 7/5/2023

The financial industry has seen an increase in fraudulent attempts to access member account information through various scams and phishing attempts. Goldenwest will never contact you requesting personal account information. Should you have concerns about a recent text message, call, or email you received, please contact the Contact Center at 801-621-4550.

Previous security notices:

Phishing Alert

Reported 4/14/2022

Phishing Alert

Reported 1/7/2022

How to Report Suspicious Activity

If you have received a suspicious e-mail or other fraudulent correspondence regarding Goldenwest Credit Union, please forward it to phishing@gwcu.org.

If you notice suspicious or fraudulent activity on your account, please contact our Fraud department at fraud@gwcu.org or by phone at 1-800-293-4550

Fraud Prevention

For more information on how to protect yourself from fraud, check out our Fraud Prevention tips here.