Security

At Goldenwest Credit Union, the security of your online information is important to us.

You can rest assured that nobody outside of Goldenwest Credit Union has access to your account information.

Signing on to view your account information from the Goldenwest Credit Union Home Page is safe. The moment you click the "Sign In" button, your account number and password are encrypted using Secure Sockets Layer (SSL) technology, keeping your account information secure.

Goldenwest Respects Your Privacy

Goldenwest Credit Union will never reach out to you to request personal or account information over the phone or by email. This type of sensitive information includes: Account Number, PIN, Social Security Number, Online Banking Credentials, Security Codes, or Card Numbers. If you have received a suspicious call in order to verify information of this nature, please contact us right away at 1-800-293-4550.

Security Notices

Cyber security incident affecting U.S. Office of Personnel Management

Reported 6/8/2015

The U.S. Office of Personnel Management (OPM) recently became aware of a cyber security incident affecting its systems and data that may have compromised the personal information of current and former Federal employees.

Since the incident was identified, OPM has partnered with the U.S. Department of Homeland Security's U.S. Computer Emergency Readiness Team (US-CERT), and the Federal Bureau of Investigation to determine the impact to Federal personnel. And OPM immediately implemented additional security measures to protect the sensitive information it manages.

Beginning June 8 and continuing through June 19, OPM will be sending notifications to approximately 4 million individuals whose Personally Identifiable Information was potentially compromised in this incident. The email will come from opmcio@csid.com and it will contain information regarding credit monitoring and identity theft protection services being provided to those Federal employees impacted by the data breach. In the event OPM does not have an email address for the individual on file, a standard letter will be sent via the U.S. Postal Service.

Additional information is available beginning at 8 a.m. CST on June 8, 2015 on the company's website, www.csid.com/opm, and by calling toll-free 844-222-2743.

Goldenwest members have access to a variety of identity theft protection plans and resources. Learn more at gwcu.org/fraud-defender/. Protect yourself and your family from identity theft, before it happens.

Previous security notices:

Anthem Data Breach

Reported 2/4/2015

How to Report Suspicious Activity

If you have received a suspicious e-mail or other fraudulent correspondence regarding Goldenwest Credit Union, please forward it to phishing@gwcu.org.

If you notice suspicious or fraudulent activity on your account, please contact our Fraud department at fraud@gwcu.org or by phone at 1-800-293-4550

Fraud Prevention

For more information on how to protect yourself from fraud, check out our Fraud Prevention tips here.