Security

At Goldenwest Credit Union, the security of your online information is important to us.

You can rest assured that nobody outside of Goldenwest Credit Union has access to your account information.

Signing on to view your account information from the Goldenwest Credit Union Home Page is safe. The moment you click the "Sign In" button, your account number and password are encrypted using Secure Sockets Layer (SSL) technology, keeping your account information secure.

Security Notices

Holiday Fraud Prevention Tips

Reported 11/25/2016

Goldenwest Credit Union offers several convenient features to help keep your Visa card safe during the holiday shopping season.

First, use the Card Controls feature in the Goldenwest Mobile app. Card Controls allow you to temporarily disable your card when not in use, and immediately re-enable when you are ready to use your card.

When the time comes to travel over the river and through the woods this Holiday season, Card Controls allows you to create a travel notification at any time. Creating a notification two business days before travel allows the Credit Union to more effectively prevent fraudulent transactions while you travel, and prevent your transactions from being declined while you use the card out of the area.

To learn more about Card Controls and the Goldenwest Mobile App, click here.

Second, begin using a mobile wallet. Many merchants now accept mobile wallets, and Goldenwest Visa cards support Android Pay, Apple Pay, Samsung Pay, Visa Checkout, and many retailer specific apps at stores like Wal-Mart, Sam’s Club, Chick-fil-A, and Starbucks.

To learn more about these mobile wallets, click here.

If you have questions regarding any of these services or your Goldenwest Visa Account, you can speak to a member services representative by calling 1-800-283-4550.

Previous security notices:

Classified Ad Fraud

Reported 7/22/2016

Suspicious Phone Call

Reported 4/5/2016

Skimming Devices at ATMs

Reported 12/10/2015

How to Report Suspicious Activity

If you have received a suspicious e-mail or other fraudulent correspondence regarding Goldenwest Credit Union, please forward it to fraud@gwcu.org.

Goldenwest Respects Your Privacy

Goldenwest will NEVER contact you via e-mail or phone asking for confidential or sensitive information. We will never ask you for your Account Number, PIN, Social Security Number, Credit Card Number, Name, Address or Birthday via e-mail or phone. If someone is requesting such from you, it is not Goldenwest and should be considered fraudulent.