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Hilliard Promoted to Vice President, Payment Services

Louise Hilliard

OGDEN, UT: October 9, 2015 – Goldenwest Credit Union has promoted Louise Hilliard to the position of Vice President of Payment Services. Her responsibilities include managing Goldenwest’s Visa credit and debit card portfolio, online and mobile payments, merchant services, and fraud. Hilliard joined Goldenwest in 2012 as the credit union’s Operations Manager, and most recently served as Assistant Vice President of Payment Services.

Under Hilliard’s direction, the credit union’s overall Visa credit card portfolio has grown 120% and debit card portfolio has growth 25%.

Hilliard was instrumental in launching “The Aggie Card” Visa Rewards Card and “Aggie Debit” Visa Card earlier this year. The cards were launched under the USU Credit Union brand, which operates as a division of Goldenwest. A percentage of all proceeds from the Aggie Visa Cards are donated to the Utah State University Alumni Association to support university programs, including student scholarships.

With determination and tenacity, Hilliard has navigated Goldenwest through the rapid evolution of payment services with mobile wallets, P2P, bill pay and mobile merchant services. Earlier this year, Goldenwest was one of the first 50 financial institutions to offer Apple Pay to its client base. The credit union is on the cusp of offering Samsung Pay and Android Pay to members.

Hilliard earned a Bachelor’s degree from the University of Santa Clara. Prior to joining Goldenwest, was the operations manager for Ogden Raptors Baseball and worked as the Assistant Vice President of Operations for Security Pacific Bank. Hilliard is actively involved in her community, including service as the past commissioner of the North Ogden AYSO and PTA Council President for the Weber High cone. She resides in North Ogden with her husband, and is the proud mother of three college graduates.

Published October 9, 2015