Part-time Card Engagement Specialist
South Ogden, Utah
Part-time (25 Hours)
In this position you will enhance member service by offering Goldenwest Credit Union VISA products and services, via outbound calling. Your main objective is to increase VISA product sales and usage by communicating pre-approved VISA promotions, and following-up to make sure members receive their rewards and/or assist with additional member needs. An elevated level of professionalism and member care is required. Other responsibilities may be assigned based on business needs.
5167 Adams Ave
Washington Terrace, Utah
Schedule availability is flexible Monday through Friday 8:00 a.m. – 8:00 p.m. and Saturday 9:00 a.m. – 4:00 p.m.
Essential Duties & Responsibilities
To be effective in this position an individual must be able to perform each job duty successfully.
• Provide excellent service to members and potential members
• Recognize member needs and cross-sell products and services
• Represent the Credit Union in a professional manner, both in dress and in action
• Accurately and efficiently process transactions in accordance with established policies and procedures
• Actively participate and complete product knowledge courses
• Follow-up on referrals
• Comply with all regulations as required by law
• Perform other duties as assigned
Knowledge, Skills & Abilities
The requirements listed for this position are representative of the knowledge, skills, and/or abilities necessary to complete the job at an effective level. Reasonable accommodations may be made to enable individuals to perform the essential job functions.
Will train on site, financial institution experience is preferred.
High School diploma or equivalent
Licenses, Certifications & Training
To be completed within the first 180 days: Goldenwest product knowledge courses & Goldenwest certifications.
Other Skills & Abilities
Basic computer operating skills, beginner to intermediate skills in Microsoft Office, type a minimum of 35 words per minute, Excellent verbal & written communication skills, analytical, strong problem solving skills, organized, ability to be self-managed, and professional .
Physical Abilities & Working Conditions
Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently. Ability to stand, walk, kneel and crouch occasionally. Close vision as clear vision at 20 inches or less, and distance vision as clear vision at 20 feet or more. Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally. Moderate noise such as business office with computers and printers, and light traffic.
How to ApplyApply Now
Goldenwest Credit Union is an equal opportunity employer. Applicants may be subject to a credit and background check to determine employment eligibility.